Maitland Toyota Testimonials

What Our Guests Are Saying

~~I love my "newly used" Toyota!!  My experience at Maitland Toyota was professional and informative, with no pressure to make a decision.  David was accommodating with my uninformed questions and in allowing me to test drive all my choices.  The financial side of purchasing was easy and very smooth....I will certainly go back for my next vehicle purchase!

Liz May 2015

"Pleasant experience and all the staff were friendly. For example when I walked into the showroom the spareparts person greeted me and took me and introduced me to a new car salesman. Everything was explained, I had a couple of test drives and I wasn't pressured at all which was great."

- Colleen

"Dan's customer service was outstanding. He kept me up to date with the progress of my vehicle over the entire process. He conducted himself in a very friendly and professional manner. an absolute pleasure to deal with. I would certainly recommend him and the other team members at Port Stephens Toyota."

- Domonic

"Bob was more than helpful with no pressure on the sale of the car, Bob went the extra mile from the moment I walked into the dealership, to the day of pick up staying back late to meet my time line, Bob totally gets 10/10 I've passed on his details to two other people already and I’ll be buying a new Prado next year from Bob."

- Michael

This is the second new car we have brought from Maitland & Port Stephens Toyota. The staff are fabulous! Ying has been our sales person both times and we couldn't be happier with both his level of professionalism and his friendly attitude.

- Ryan

"This is the first new car I have ever purchased, we are now looking at going back within 12 months for my hubby to purchase a new Toyota, as well dealing with Bob was the best customer service experience I have ever received and I work in customer service, I am telling anyone and everyone that is looking for a new car or upgrade to go talk to Bob including my mother in law who is actually looking for a new car currently."

- Danielle

"My salesperson treated myself, my wife and our children with respect, was very helpful and did not pressure us at any stage. He made the kids feel important as well which was very nice to see. He could not do enough for us and answered all our questions which displayed his extensive knowledge of the product."

- Craig

"I was extremely satisfied with the excellent manner in which Ying conducted and answered my enquiry and was impressed with his courteous and professional attention at all times.  I have always preferred buying from a dealer in our own district, and when purchasing a Toyota would not go to anyone other than the Burtons."

- Joan

"All I can say is that this was the first time I have been into any dealer and felt comfortable, unpressured but informed. I could not recommend Maitland & Port Stephens Toyota more highly and I'm proud to say I bought my first brand new car from them. And a big thanks again to Josh. We now have a new family car. "

- Kelly

Service Testimonials

"Toyota Port Stephens exceeded our expectations in every way and they continue to do this each time we have our vehicle in for service - great customer service - great mechanical service - little extras like providing a courtesy service while our vehicle is being serviced and even a clean vehicle is presented to us on completion."

- Francis

We are elderly people, and have dealt with many car dealerships, but have never had a more pleasing dealership.

- Suzanne

"I was picked up from home and taken back to Maitland & Port Stephens Toyota when my car was finished, the driver was excellent, and the service people very professional, the car was washed very impressed. "

- Geoff

"The vehicle was cleaned to a showroom finish following service. Every courtesy was shown in arranging transport whilst vehicle was being serviced (drop off and pick up)."

- Grahame

"As previously stated, I always receive exceptional service from Maitland & Port Stephens Toyota.  They are always happy, friendly, courteous and knowledgeable and that is why I keep returning.  I have been dealing with them for many, many years now and would give them 20 out of 10 if that was possible.  (I also love my new RAV!!)"

- Roslyn

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